AI Support Agent
AI that answers like your best agent.
Train an AI on your documents, website, and FAQs so it resolves routine customer questions instantly — and hands off to a human with full context when it can't.
Most support volume is the same ten questions.
Shipping times, return policy, order status, opening hours — the repetitive majority of every support queue. Answering them by hand is what keeps your team from the conversations that actually need judgment.
WhatsReacher's AI agent learns from your own material rather than guessing: upload your PDFs, point it at your site, connect your FAQs, and it answers accurately in your customer's language, at any hour.
AI capabilities
Trained on your business, not the internet.
Learns from your documents
Upload manuals, policies, and PDFs or point it at your website — the AI absorbs your specifics in minutes.
Multilingual by default
Understands and replies in over 100 languages, so you can serve customers without hiring per language.
Draft, don't send
By default the AI drafts and your agent approves. Enable full automation only for the flows you trust.
Context-preserving handover
When it escalates, the human agent receives the entire conversation and what the AI already tried.
Improves with corrections
Every agent edit is signal — the AI's answers get closer to your house style over time.
Scoped to what it knows
Ask it something outside your knowledge base and it escalates rather than inventing an answer.
Go deeper
Related guides.
FAQ
AI agent questions.
It answers from your connected knowledge base and escalates when a question falls outside it, rather than inventing an answer. Keeping a human in the approval loop is the default.
Let AI handle the repetitive half.
Train an agent on your own material and free your team for the conversations that matter.