Telegram Channel
Telegram, run like a real channel.
Manage Telegram conversations and broadcast campaigns from the same dashboard as WhatsApp, with shared automation and one customer record across both.
Where Telegram matters, it really matters.
In several markets Telegram carries a serious share of customer communication — but it's usually run as a completely separate operation with its own bot, its own contact list, and no shared reporting.
Connecting it to WhatsReacher means one contact database, one set of automation flows, and one place your team works, regardless of which app the customer prefers.
Telegram features
Same tooling, different app.
Broadcast campaigns
Send bulk Telegram campaigns with the same segmentation and scheduling as WhatsApp.
Shared inbox
Telegram chats sit alongside your other channels, assignable to the same agents.
Bot automation
Run keyword and event-triggered flows built once and reused across channels.
Unified contacts
One contact record per customer, regardless of which app they message from.
Group and channel support
Manage group conversations and channel posts from the same dashboard.
Combined reporting
Volume, response time, and campaign performance reported across every channel together.
FAQ
Telegram questions.
Through a Telegram bot token, created in Telegram and pasted into WhatsReacher. It takes a couple of minutes.
Add Telegram without adding a tool.
Run it from the dashboard your team already uses.